I not long ago experienced a flight cancelled by American Airways and stood inside of a line for forty five minutes to have rebooked on An additional flight. I used to be shocked to determine the gate brokers did not have a look at into the available USAIR flights.
American Airways,I'm so dissatisfied !!! I had this type of tricky time with my disabled youngster!! You dropped my stroller seat belt, i needed to walk each of the way about the airport holding my 4 many years previous daughter…and just after standing one hour for the baggage declare they explained to me to contact your buyer service ,guess what? They might’nt do everything!! it proceeds? unbelievable!!!
we normally fly united. often. a short while ago, having said that, we had the chance to purchase a A great deal decrease fare online by american Airways. now i see why it absolutely was reduced — customer service was atrocious, the web site didn’t operate thoroughly, And that i lost out on a very good deal.
My spouse and children just traveled from Boston MA to Charlotte NC and had a Awful working experience boarding the plane. Both of those my young children have disabilities and we ended up built to board the airplane final. I am not pleased with how your airline treats youngsters with disabilities. A policy alter should be manufactured.
My grievance is, on March 8th. My luggage was delayed from Chicago, my location was Dane County Airport Madison Wi. When it had arrived, it had been sent. On the other hand, the baggage were destroyed and taped up. I named in the grievance straight away. I were givin a number of phone quantities as well as firt one particular was just a recording to leave my mobile phone and another person would get again to me.
I recognize that it might be a while ahead of USAIR and American computer software is going to be synched. But, there isn't a reason for your agents to be so disconnected.
i bought a ticket #TMRYPL on jan one 2016 departing bflo ny to melbourne, fla, I had been not able to utilize the ticket and experienced dr. Notice to substantiate when getting in contact with just one of one's brokers I used to be advised nevertheless the credit rating is fo r130.
I'm quite unhappy with your purchaser service!!! I believe it absolutely was less expensive to suit your needs To do that to me than to operate the flight which i was originally on, as the flight wasn't full.
I just bought off the cell phone with Connie Sanders while in the DFW Business office. I asked for her identify because she was so form and helpful to us. I've infrequently encountered someone so helpful and caring. If all your representatives could possibly be like her you would have an excellent airline.
Walberg transformed my seats.I feel the personnel inUS air is quite impolite and I don’t choose to travel anymore
Charlestown to Akron worst boarding experience ever. Gate 38 b. A greyhound bus terminal is better run. Excellent luck on your new careers
My initially and last time to fly investigate this site with American Airlines: I am a bigger female and I paid out excess for seats on two of my flights making sure that I would not become a load to other passengers. Why I don’t know there was absolutely nothing unique about them. My very last flight to my destination was cancelled and I didn't uncover right up until I used to be on my strategy to the gate. They attempted to rout me to another airport with little familiarity with the other airport. After a 4 hour delay I arrived at my vacation spot.
British Airways don’t permit us to use the lounge facility in London.This surely takes away the very privileges we imagined we had acquired over time.
touring from Miami to Lima on Saturday March 21 regardless if I reserve the seats in advance I got the last row on the appropriate aspect because of the window along with the seat didn't transfer earning my flight hard ., on how back on flight # 918 the service was worst. with the sign in I had to open my accommodate situations to even up the weigth . Once i present to pay for the 3 extra pounds they try and charge me $ 180.00per suit case. staying away from to pay for $ 480.00 I needed to go on he ground to maneuver all-around my belongins ,I needed to return to the counter since out seats ( we had been # 10 on line at check in ) were being separates, after that we experienced to keep strolling within the gates as the counter staff never ever gave us the gate quantity, ( Once i talk to with regard to the gate facts to another amercian ailines worker in gate 26 he pointed towards the gate screan ) this time the seats felt lesser that common , the food items was terrible, the bread was so difficult , the lettuce about the salad seem outdated , I returned the foods the identical way which i gained it, The sunshine turns off whilst im looking through severeal times which i experienced to maintain my finger about the swap to carry on reading following five awful hrs I received on the conclusion which i wont travel on American Airlines yet again